Privacy Policy

Towns Trend ("we", "us") operates the Towns Trend website, mobile applications, and related services for local commerce, discovery, loyalty, events, and membership.

Information we collect

• Account details such as name, phone number, and email when you sign up.
• Membership, loyalty, ticket, referral, and transaction records needed to run the service.
• Device and security signals used for trusted-device and fraud protection (not used as your identity).
• Optional location when you allow it, used only for discovery context.
• Content you post or upload (for example social posts or profile photos).

How we use information

• Provide discovery, membership, rewards, events, payments, and merchant tools.
• Verify devices, prevent abuse, and protect accounts.
• Communicate service messages related to your account, tickets, or security.
• Improve product reliability and customer experience.

Sharing

We share data with merchants only as needed for loyalty, welcome rewards, event hosting, or CRM features you use. Payment processing is handled by our payment provider. We do not sell personal data.

Location

Precise location is optional. Denying permission still allows city-based discovery. We do not expose your precise coordinates to other customers or to merchants as a public signal.

Retention & security

We retain account and transaction data as long as needed to operate the service and meet legal obligations. Access is restricted and transmitted over HTTPS.

Your choices

You may update profile details in the app or web account screens, and contact support to request account assistance. Some records may be kept where required for security, payments, or legal compliance.

Contact

Privacy questions: support@townstrend.com